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About KRO

What is the KRO Awards?

The iKMS recognises organisations that lead, strategise, implement and measure knowledge systems, processes and practices, to remain competitive. In service of our members and the larger KM community in Singapore, iKMS is proud to present the Knowledge Ready Organisation (KRO) Awards, to recognise Knowledge Organisations (KRO). The winners, deliberated by an external evaluator, will be announced at iKMS's Annual Conference KM Singapore. The KRO will be a national level recognition given by iKMS, and help knowledge organisations internally audit themselves as they seek other national e.g. SQA and international level quality awards e.g. MAKE. With this award, organisations are able to demonstrate to Stakeholders, clients and internal employees a clear commitment to developing KM capability, competency and capacity.

A knowledge organisation is one where management and workers develop knowledge strategies, exercise knowledge leadership, implement knowledge systems, design knowledge processes, promote knowledge practices and generate knowledge metrics to achieve organisational goals.

Award Criteria

iKMS seeks to award organisations in recognition of their Knowledge Management (KM) efforts.
These organisations are or on their way towards Knowledge Ready Organisations (KRO).

The criteria in the KRO Awards are based on:

KM Strategy

KM vision and mission statements aligned with organisational goals

KM Leadership

Leadership in the organisation and their roles in support to excel in KM

KM Culture

KM nurtured and sustained with a knowledge sharing culture in the organisation

KM Process

Workflows and processes to promote knowledge capturing and sharing

KM Technology

Tools aligned with knowledge processes to drive KM in the long run

KM Impact

KM outcomes and results achieved


Who will be evaluating the submissions?

Dr. Arthur Shelley


The Evaluator for KRO Recognition Award 2016 is Dr. Arthur Shelley, a capability development and knowledge strategy consultant with over 30 years professional experience.

Arthur has held a variety of corporate roles including managing international projects in Australia, Europe, Asia and USA and is an awarded tertiary educator. He facilitates courses on Knowledge Driven Performance and Project Leadership in RMIT University’s MBA and Master of Project Management programs and Knowledge Management through Open Universities Australia. Arthur is the author two books: Being a Successful Knowledge Leader and The Organizational Zoo, and has written book chapters, articles for academic and professional journals and has a regular blog providing insights from his research about metaphor and behaviour.

Arthur is regularly invited to international conferences to speak or facilitate workshops on his books and articles or to share experiences as the former Global Knowledge Director for Cadbury Schweppes. He is founder of The Organizational Zoo Ambassadors Network (a professional peer mentoring group), Senior Industry Fellow at RMIT University, leader of the RMIT MBA mentoring program and co-facilitator of the Melbourne KM Leadership Forum. He has a PhD on the influence of behaviour on team interactions and a Master of Science. For a more comprehensive biography:


Apply for KRO Awards 2016.

  • 1 December 2015

    Call for submission

    iKMS Corporate members: admin fee of S$250, includes half day briefing session for 2 person.
    Non-corporate members: admin fee of S$1,000, includes half day briefing session for 2 person.
    Click here for the submission template.
    Please send your submission to

  • February & March 2016

    2 Submissions Workshop

    Each registered organisation is entitled to send 2 representatives to each of the 2 workshops.
    Dates to be advised.

  • 31 May 2016

    Submission close

    No submissions will be accepted after 31 May 2016.

  • June - August 2016

    Assessment period

    During the assessment period, the evaluator will make clarifications with the organisations and their submissions.
    After the assessment period, the evaluator will provide an evaluation report and the outcome of their submission to these organisations.

  • September 2016

    Announcement of award winners

    Awarded organisations will be announced at the KMSG16 Conference.

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