Knowledge Management Talk 1/19

  • 22 Feb 2019
  • 1:30 PM - 4:30 PM
  • Lifelong Learning Institute, Level 2, Event hall 2-1, 11 Eunos Road 8, Singapore 408601.


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  • Virtual Rooms: What’s Next for Knowledge Management After Going Paperless? - by

Bogged down by having to rush from meeting to meeting across your office building, or even across town? Worried that the projector in the meeting room may not work, and the meeting’s going to start as soon as you arrive? Or feeling vexed that you’ve forgotten or misplaced your USB stick containing your PowerPoint slides along the way?

Ever wished you could get more work done instead of twiddling your fingers while waiting for everyone to arrive to start the meeting? Or want to be able to schedule back-to-back meetings with no downtime, so that you can go home on time?

What if you can accomplish everything you’re doing now with twice the productivity, by collaborating with one another in a virtual room rather than a physical one? Do more with the materials presented, not just take smartphone photos of them as notes. Annotate and edit the materials ‘live’ collaboratively and in sync with everyone else.

With a ‘digital secretary’ who records the discussion or training in the virtual room, say goodbye to note-taking, and focus on the decision-making or learning. Imagine never having to email the presentation slides and meeting minutes to the attendees after the session again, as they are autosaved in the same virtual room consistently for future easy retrieval and review.

Welcome to Singapore’s Smart Nation future for public service organisations, where government teams move beyond mere paperless processes. Experience hands-on the world of instant, effective collaboration, and hassle-free knowledge management.

  • How to smoothly integrate KM tasks into working processes and organisational processes. - by Professor Dr.-Ing. Peter Heisig

Till today, organisations still struggle with the integration of working processes and organisational process in order to narrow the knowledge and strategy gap. KM Strategy is often overshadowed by the organisation strategy eventhough it is required to achieve an organisations goals.  Dr Heisig, our guest expert will share a method he developed on how to smoothly integrate KM tasks into working processes and organisational processes.


Professor Dr.-Ing. Peter Heisig

Dr.-Ing. Peter Heisig is Professor for Information and Knowledge Management and Deputy Dean of the Department of Information Sciences at the University of Applied Sciences Potsdam (Germany) and a Senior Research Fellow at the Leeds University Business School (UK).

His interest in how organisations create and exploit knowledge and experiences was triggered in 1989. Peter undertook research on tacit knowledge sharing on the shop floor level (Fraunhofer IPK, BMW AG, Siemens AG, Traub AG) towards knowledge and information needs through long product life cycles (University of Cambridge, Rolls-Royce plc, Airbus plc). He lead projects for large companies to design and implement of KM solutions for product and strategy development, as well as the development of a toolbox to assess the intellectual capital of organisations, called Wissensbilanz – Made in Germany, which was used by thousands of companies from the German Mittelstand.

Peter was appointed to contribute the CEN Working Group on Good Practices in Knowledge Management, the APO (Japan) and ipea (Brazil) as KM subject matter expert. He worked with the APQC (Houston, TX) on Best Practice Transfer and contributed to DIN standards on process-oriented KM and the VDI guideline on KM in Engineering.

Peter holds a Diplom in Social Sciences from the University Göttingen (Germany) and earned his PhD in Engineering form the Technical University Berlin (Germany) on how to integrated KM into working processes and organizational routines.

Recently, Peter conducted with partners from over 25 countries an expert study to identify the advancements and future challenges in KM based on the input from 222 KM experts from 38 countries representing 16 industry sectors and different academic disciplines.

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