Workshop on Managing Change (28 Jun 2012)

Thu, 28 Jun 2012 13:00:00 GMT

"I don't want to change!"

Photo by Angel Kittiyachavalit

Securing the resources and support to launch a KM programme is a huge challenge in any organisation, but just as difficult is sustaining the momentum of KM initiative after the launch. A programme without the sustained nurturing of an organisation-wide effort faces the risk of extinction.

KM carries with it an entirely different mindset than the operational practices of an organisation. KM even differs sometimes on the concepts of training versus learning, a distinction that is evident in many corporate cultures that have not yet altered management practices to meet the demands of a knowledge-based environment.

Leading KM practitioners have been saying for some time that knowledge-sharing initiatives will have to integrate into the business processes of an organisation if the values they embody are to endure and connect to the critical success factors of the organisation. The most radical thinkers predict KM will eventually disappear as a distinct and separate discipline, becoming simply a process, a natural way of working within the existing structure of an organisation. To sustain a knowledge-sharing culture, organisational leaders, managers, teams and down to the individuals are have an important role to play.

The workshop will highlight key principles in managing change successfully in organisations. Challenges in enabling a knowledge-sharing culture will also be discussed with suggestions to address some of these challenges.

This workshop will answer many common questions, including:

What is a knowledge-sharing culture?
Why do we need to manage change?
When should we start planning for the change?
Who should be involved in managing the change?
How do we get top management support?
How do we deal with politics and naysayers?
How do we sustain the change?

The workshop will be highly interactive. There will be group discussions, case studies and exercises to help participants apply key change management principles in practice. Best practices in change management will also be shared.

Topics covered during the day include:

Change readiness assessment
KM and organisational change
Framework and principles for successful change
Understanding organisational culture
Establishing and prioritizing desired outcomes
Stakeholder analysis
Change leadership
Change communication plan
Resistance to change
Sustaining change

Who should attend:

KM/OD practitioners
Change agents
Project teams given the task of managing change
Internal communications teams

Your workshop leader: Praba Nair

Praba Nair is Principal Consultant in KM and Change Management at KDi Asia, an international consulting and training services organisation based in Singapore. Prior to joining KDi Asia, he was the Director of the KM Competency Centre at NCS Pte Ltd, which is the largest IT service provider in Singapore. He has more than 20 years of varied professional and management experience in KM, Learning Organisation, Change Management and Human Resource Management spanning the private and public sector organisations in Singapore and the region. His regional experience includes engagements in countries such as Bahrain, Bangladesh, Cambodia, Fiji, India, Japan, Korea, East and West Malaysia, Indonesia, Myanmar, Philippines, Thailand, Taiwan, UK, US and Vietnam. He is also an Adjunct Lecturer at Nanyang Technological University and the Singapore Institute of Management.

He was a key architect in the development of the APO KM Framework. His articles and views have been published in various regional and international publications. He has also co-authored several APO publications such as ‘KM Facilitators’ Guide’, ‘Case studies for SMEs’ and ‘KM Tools and Techniques’. He wrote a chapter, ‘Knowledge Management in the Public Sector’, in the Times publication, ‘e-Government in Asia: Enabling Service Innovation in the 21st century’, 2005.

What You Should Also Know

We are limiting the class size to 30 so that Praba can afford attention to every participant.

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Workshop on Managing Change (28 Jun 2012)